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Services for International Patients

Your trust in us is at the heart of everything we do. We are happy to answer any questions or talk to you about any concerns you may have. We always try to meet your personal needs and wishes as best as we can, and will do our utmost to make everything run smoothly during your stay with us and beyond.

Organizing your medical stay at the USZ, we:

  • Plan and schedule your individual medical treatment with the help of a specialist doctor
  • Assign you a personal patient relations manager, who will accompany you to your appointments
  • Plan follow-up care and deliver medical reports to your in-country doctor
  • Keep you and your family always informed about your treatment, your progress, and what you need to do when you get home
  • Take care of all questions around billing and provide you with an individual cost estimate prior to your stay

Additional services that we offer:

  • We will help you with making travel arrangements and organize a medical transport if required (from and to the USZ)
  • Arrangement of translation services or an interpreter for you. Our team speaks German, English, Russian, Ukrainian, Italian, French and Spanish.
  • We gladly help you and your family find a place to stay in Zurich during your treatment
See all Services for Patients and Relatives

Video conference consultations

As an additional service some of our clinics offer a video conference consultation with Skype for business. This gives you fast, easy access to our network of specialists. Our team is delighted to advise you concerning the right doctor for your consultation and to organize an appointment regarding your health issues and concerns.

More about remote consultations

Our facilities

International Office member talking to two people
The University Hospital Zurich ensures that the hospital stay is pleasant and stress-free for all international patients.
Two people sitting in the waiting area of the USZ International Office
For your convenience, there is a modern lounge offering a variety of fresh fruit, coffee and tea. You are welcome to spend your time there between medical examinations, work in peace or relax.
Lobby of the International Office
The modern and light lounge.
Meeting Room of the International Office
Enjoy a quiet atmosphere and a lot of privacy in our lounge.


Are you planning to undergo medical treatment in Switzerland? Would you like to have a skype consultation?

Tel. +41 44 255 54 54

Monday to Friday between 8.00 a.m. and 5.00 p.m (CET)