Advantages for privately insured persons
Experience individual healthcare and the highest level of comfort with our dedicated team of senior physicians, optimized treatment plan and exclusive amenities for privately insured persons.
Comfort services
Depending on availability and your type of insurance, you will be in a single room. Fresh fruit, a toiletry bag with high-quality care products and a bathrobe await you in your room. You can also choose up to three daily newspapers from our range. On the following days, you will receive the daily newspapers you require at breakfast. As a person with supplementary insurance, you benefit from extended visiting hours from 8 a.m. to 9 p.m.
Your comfort during your stay
- Accommodation in the private ward *
- Single room
- Entertainment terminal with pay TV, additional TV channels, streaming services (via personal account), digital newspapers and audio books *
- Bathrobe and slippers
- Toiletry bag with high-quality care products
- Hair dryer on request
- Free overnight accommodation for a relative in the room *
- Menu privé
- Menu privé also for your visit (subject to charge)
- À la carte dishes
- Hot and soft drinks à discrétion in room service, also for visitors
- Daily selection of fresh fruit
- Selection of cakes in the afternoon, also for visitors
- Personal food and menu advice
- Hotel service from 7.00 a.m. to 8.00 p.m.
- Individually selectable breakfast time from 7.30 to 9.30 a.m. **
- Cloth napkins for the main meals
- Mocktail or sparkling wine (with or without alcohol) and snacks to accompany the
Toasting after the birth
- Personal welcome by the head of department or Guest Relations Management
- Individual support from the Guest Relations Management
- Business services (mailing, printing services, provision of chargers for mobile devices, etc.) and support for non-medical patient concerns through guest relations management
- Accompaniment to the ward on admission, accompaniment to the hospital exit on discharge on request, including luggage service
- Individual wake-up service **
- Choice of up to three daily newspapers
- Pen and notepad on request
- Extended visiting hours from 8.00 to 21.00 *
- Interpreting service available on request *
- Farewell presentation
- Greeting card
- Organization of a cab on request
- Personal contact before inpatient admission
- Personal contact after leaving on request
- Single exit ticket for the parking garage, valid on the day of birth
- On request, organization of manicure or pedicure service or other wellness offers (at own expense)
- Smaller errands at the USZ
- Fresh bed linen every day
Medical services
Our medical expertise for you For your medical treatment, you will be looked after by a senior doctor. This person has an overall view of your treatment. You will see them on the ward round, among other things. If you wish, you can arrange additional consultations. If your medical officer is not present, the person will be represented by another medical officer. When scheduling appointments or procedures, you will be prioritized in accordance with medical guidelines.
Our medical expertise for you
- Preferential scheduling and intervention planning in compliance with medical guidelines
- Inclusion in therapy and daily planning
- Free choice of the doctor with primary responsibility up to the level of clinic director
- Treatment by the main responsible senior physician
- If the free choice of doctor is waived and the patient is delegated to the hospital, the patient has a right of objection
- Support in finding a specialist for specific interventions within the USZ
- Initial contact and consultation by senior physician prior to inpatient stay for patients without referral (managed by insurance)
- Access to innovations at the earliest possible stage
- Admission and exit interview by the main responsible senior physician
- Additional management visit by the main responsible management physician
- Extended consultations by the senior physician from another clinic
- On request, personal information for relatives after the procedure by the main responsible senior physician
- Initial outpatient consultation by senior physician
- Outpatient debriefing by senior physician
- Extended availability of the main responsible senior physician after the hospital stay
- Personal care from the same care team during the inpatient stay
- Nursing expertise in separately managed private wards
- Carrying out case discussions by nursing experts in the absence of the patient
- Carrying out care visits by a care expert
- Additional care advice from a care expert on request
* Depending on availability and medical condition
** Depending on the individual treatment and daily schedule