Advantages for semi-privately insured persons
With us, you will experience individual healthcare at the highest level. Our dedicated team of experienced specialists will create an optimal treatment plan for you that is tailored to your needs and wishes. As a privately insured person, you also benefit from exclusive amenities that make your stay as pleasant as possible.
Comfort services
Depending on availability and your type of insurance, you will be accommodated in a twin room. A toiletry bag with high-quality care products and a bathrobe await you in your room. You can also choose a daily newspaper from our range. On the following days you will receive the desired daily newspaper at breakfast. As a person with supplementary insurance, you benefit from extended visiting hours from 8 a.m. to 9 p.m.
Your comfort during your stay
- Double room *
- Bathrobe
- Toiletry bag with high-quality care products
- Hair dryer on request
- Free overnight accommodation for a relative in the room *
- Entertainment terminal with pay TV, additional TV channels, streaming services (via personal account), digital newspapers and audio books *
(*= subject to availability)
- Menu privé
- Menu privé also for your visit (subject to charge)
- À la carte dishes
- Hot and soft drinks in room service, also for visitors
- Selection of cakes in the afternoon, also for visitors
- Personal food and menu advice
- Cloth napkins for the main meals
- Hotel service from 7.00 a.m. to 8.00 p.m.
- GEB: Mocktail or sparkling wine (with or without alcohol) and snacks to toast after the birth
- Personal welcome by the head of department or Guest Relations Management
- Individual support from the Guest Relations Management **
- Accompaniment to the ward on admission, accompaniment to the hospital exit on discharge on request, including luggage service
- Individual wake-up service
- Selection of a daily newspaper
- Extended visiting hours from 8.00 to 21.00 *
- Provision of an interpreting service on request
- Organization of a cab on request
- Personal contact before entry
- Business services (mailing, printing services, provision of chargers for mobile devices, etc.) and support for non-medical patient concerns through guest relations management
Medical services
For your medical treatment, you will be looked after by a medical officer. This person has an overall view of your treatment. You will see them on the ward round, among other things. If you wish, you can arrange additional consultations. If your medical officer is not present, the person will be represented by another medical officer. When scheduling appointments or procedures, you will be prioritized in accordance with medical guidelines.
Our medical expertise for you
- Preferential scheduling and intervention planning in compliance with medical guidelines
- Treatment by the main responsible senior physician
- Free choice of senior physician level for the main responsible physician up to the level of senior physician
- If the free choice of doctor is waived and the patient is delegated to the hospital, the patient has a right of objection
- Support in finding a specialist for specific interventions within the USZ
- In the event of an emergency: treatment by a senior doctor
- Initial contact and consultation by senior physician prior to inpatient stay for patients without referral (managed by insurance)
- Admission examination and exit interview by the chief medical officer
- Additional management visit by the main responsible management physician
- On request, additional consultations with the main responsible senior physician and consultations with senior physicians from other clinics
- Extended consultations by the senior physician from another clinic
- On request, personal information for relatives after the procedure by the main responsible senior physician
- Initial outpatient consultation by senior physician
- Outpatient debriefing by senior physician
- Extended availability of the main responsible senior physician after the hospital stay
- Inclusion in therapy and daily planning *
- Access to innovations at the earliest possible stage
- Treatment by nursing staff
- Personal care from the same care team during the inpatient stay
* Depending on availability and medical condition
** Service only available to a limited extent
