Benefit from our online consultation in case of an acute skin problem. Get an initial diagnosis from our dermatologists within 24 hours.
Online skin check: Quick & convenient from home
Send a photo of the affected skin area and fill out the short questionnaire. Within 24 hours on weekdays, you will receive a reliable diagnosis from our experts. Your data will be transmitted to our external partner in encrypted form and treated confidentially.
Dermatologist online: Digital consultation by dermatologists
Dermatology is particularly well suited to digital consultation, as diagnoses are usually made via a visual assessment of the skin and scalp. The symptoms of skin diseases vary greatly. In this way, skin changes such as acne, eczema, contact allergies or urticaria can be quickly assessed and diagnosed by a specialist without losing valuable time.
The observation and documentation of chronic skin diseases such as psoriasis can also be well captured by teledermatology.
Hair loss and hair growth disorders can have many causes – from hormonal changes and nutritional deficiencies to genetic factors. Early clarification is important in order to find the right treatment.
Online consultation thus forms a valuable supplement to classic dermatology.
Derma2go - Can a diagnosis be made online?
External content
Please accept cookies to display this content from an external website.
Your advantages with an online dermatologist consultation
Flexible & time saving
Benefit from an appointment-free online appointment by renowned dermatologists. Save yourself long waiting times for an appointment and receive a treatment recommendation within 24h on weekdays.
Location-independent
Regardless of whether you are currently in Zurich, other cantons or abroad – dermatologists can be reached digitally from anywhere.
Prompt appointment
Our dermatologist determines that you need an on-site appointment? Benefit from prompt appointment and treatment of your skin problem.
Comprehensive care
If required, you will receive all the necessary medical prescriptions for your therapy.
Doctor’s letter & therapy plan
For your records, you will receive a digital doctor’s letter and a therapy plan for your treatment.
How does the digital consultation of the University Hospital Zurich work?
The use of our online dermatology clinic service is simple and reliable. All you need is a digital device such as a PC, tablet or cell phone with Internet access.
1. Start request
Start your request: Fill out the validated medical questionnaire and upload images of the affected skin areas.
2. Register
Register once on the platform of our partner derma2go: your data is safe with us.
3. Pay
The online consultation is billed regularly via your health insurance (according to Tardoc; depending on the health insurance model, less your deductible).
4. Dermatological diagnosis obtained
You will receive an initial diagnosis and a treatment recommendation from a dermatologist within 24 hours.
No, the online service is not suitable for medical emergencies. If such a case exists, please contact our dermatology department or the responsible emergency medical service by telephone.
Derma2go is a Swiss company with a digital platform for teledermatology services. We offer our online treatment via the derma2go digital platform.
Diseases that can only be diagnosed with the help of a biopsy or with the use of other tools are unsuitable for digital treatment. This includes a reliable diagnosis for skin cancer. While you are welcome to send in a mole, you will most likely be called in for further clarification.
When photographing the skin change, it is important that they take at least one overview shot with enough distance to the skin and about 2-3 more close-up shots from different perspectives. Make sure that the environment is bright, that there are no reflective elements in the image and check whether the images have become sharp.
If it becomes apparent during the digital treatment that an on-site appointment is required for more detailed examinations or treatments, this can be arranged promptly.
Both acute and chronic skin diseases can be diagnosed (non-exhaustive lists):
Acute skin problems: acne, abscesses, eczema of the skin, warts, allergic reactions, rashes, insect bites, fungal infections
Various studies show that often no face-to-face doctor-patient contact is necessary to identify a disease. Especially in dermatology, as a visual subject, a therapy recommendation can be made by specialists after images and corresponding information have been transmitted. However, online counseling will not always be able to replace a visit to the doctor.
If our dermatology doctors have any queries during the evaluation of the medical questionnaire, they can contact you via the platform.
The digital consultation enables a quick start of treatment after a skin problem has become acute. New patients thus have easy and fast access to cutting-edge medicine. Chronic diseases of the skin can also be well controlled and observed.
Derma2go - What is teledermatology?
External content
Please accept cookies to display this content from an external website.
CheckUp as a guest at the skin cancer consultation
External content
Please accept cookies to display this content from an external website.
I am very grateful for the quick and competent assessment. Within 24 hours I was advised to see a dermatologist and the mole was actually removed. I felt that I was taken seriously and well looked after right from the start. Clear recommendation!
Rainer Knappich
★★★★★
Fast and competent help with skin problems. Simply register, upload a photo - and after just a few hours you will receive a detailed medical report with medication recommendations. The prescription can be sent directly to the pharmacy. Absolutely recommendable.
Ulrike Bähr
★★★★★
I am delighted with your online diagnosis service for skin changes. It helped me a lot to get a result quickly and without a doctor's appointment, which in my case would have taken 2 months. Thank you very much!!!
Specialties:
Dermatopathology, General dermatology, Teledermatology
Online skin check: Quick & convenient from home
Send a photo of the affected skin area and fill out the short questionnaire. Within 24 hours on weekdays, you will receive a reliable diagnosis from our experts. Your data will be transmitted to our external partner in encrypted form and treated confidentially.
